Terms of Service

1. Definitions

• “Platform” means the HiveXP.ai website, application, and all associated services.
• “We”, “Us”, “Our” means Quantum Touch Limited, Company Registration Number 482832, registered in Ireland.
• “User”, “You”, “Your” means any individual who accesses or uses the Platform, whether as an individual subscriber or as an employee/member of a subscribing organisation (“Client”).
• “Client” means the organisation that has entered into a subscription agreement for the Platform.
• “Content” means all text, data, information, training materials, courses, assessments, and other materials available on or through the Platform.
• “User Content” means any content, materials, courses, or data uploaded, submitted, or created by Users or Clients on the Platform.

2. Nature of the Service

HiveXP.ai is an AI-powered training and enablement platform. It provides AI literacy education, skill development modules, personalised learning paths, and organisational transformation tools.

Important: HiveXP.ai is an educational and training platform only. It does not provide and must not be relied upon as:

• A substitute for professional legal, financial, medical, or regulatory advice
• An employment decision-making system (hiring, firing, promotion, performance evaluation)
• A tool for employee surveillance, behavioural profiling, or psychological assessment
• A source of verified business intelligence or trade secrets

All training content and AI-generated outputs are informational and educational in nature. They are designed to build capability and understanding, not to replace human judgement in business or professional decisions.

3. Account Registration & Access

To use the Platform, you must register an account with accurate and complete information. If your access is provided through a Client organisation, your use is subject to both these Terms and any additional terms agreed between us and the Client.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorised access.

We reserve the right to suspend or terminate accounts that violate these Terms or pose a security risk to the Platform.

4. Acceptable Use

You agree to use the Platform lawfully and in accordance with these Terms. You must not:

• Use the Platform for any unlawful purpose or in violation of any applicable law or regulation
• Upload, submit, or distribute any content that is defamatory, obscene, harmful, infringing, or otherwise objectionable
• Attempt to gain unauthorised access to any part of the Platform, other users’ accounts, or connected systems
• Use the AI features to generate content that is misleading, harmful, discriminatory, or intended to deceive
• Reverse engineer, decompile, or attempt to extract the source code of the Platform
• Use automated tools (bots, scrapers) to access the Platform without prior written consent
• Circumvent or disable any security, authentication, or access control features
• Use the Platform to build a competing product or service
• Impersonate any person or entity, or misrepresent your affiliation

5. User Content — Your Responsibility

Critical: You and/or your Client organisation retain full ownership of all User Content uploaded to the Platform. You are solely and entirely responsible for all User Content you create, upload, or distribute through HiveXP.ai.

By uploading User Content, you represent and warrant that:

• You have all necessary rights, licences, and permissions to upload and share the content
• The content does not infringe any third-party intellectual property rights, privacy rights, or other legal rights
• The content does not contain confidential or proprietary information of any third party that you are not authorised to share
• The content complies with all applicable laws and regulations
• The content is not harmful, misleading, defamatory, or otherwise objectionable

HiveXP.ai does not moderate, review, verify, or endorse User Content. We are a platform provider and bear no responsibility or liability for User Content. If you or your organisation upload custom courses, training materials, or supplementary content, the accuracy, legality, appropriateness, and intellectual property compliance of that content is entirely your responsibility.

You grant us a limited, non-exclusive licence to host, store, display, and deliver your User Content solely for the purpose of operating the Platform and providing the services. This licence ends when you delete the content or your account is closed.

We reserve the right to remove any User Content that we become aware violates these Terms, applicable law, or the rights of any third party, without prior notice.

6. Intellectual Property

6.1 Our Property

The Platform, including its design, code, features, logos, trademarks, training content (excluding User Content), AI systems, and documentation, is owned by or licensed to Quantum Touch Limited and protected by Irish, EU, and international intellectual property laws. All rights are reserved.

6.2 Your Property

You retain full ownership of your User Content. Nothing in these Terms transfers ownership of your intellectual property to us.

6.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of the Platform or its proprietary content without our prior written consent. You may not use our trademarks, logos, or branding without written permission.

7. AI-Powered Features

HiveXP.ai uses artificial intelligence to generate and personalise training content, provide interactive tutoring, and adapt learning paths. By using these features, you acknowledge that:

• AI-generated content is produced algorithmically and may contain inaccuracies or errors
• AI outputs are for educational and informational purposes only and should not be treated as professional advice
• You should exercise your own judgement when applying concepts from AI-generated training
• AI interactions are logged for service delivery purposes and subject to our Privacy Policy
• We continuously improve AI features but do not guarantee specific outcomes or accuracy levels

For full details on how AI is used within the Platform, see our AI Use & Transparency Notice.

8. Subscriptions & Payment

Access to certain features requires a paid subscription. Subscription terms, pricing, and billing cycles are as presented at the time of purchase. All prices are exclusive of VAT unless stated otherwise.

Subscriptions renew automatically unless cancelled before the renewal date. You may cancel at any time through the Platform or by contacting us. Cancellation takes effect at the end of the current billing period.

We reserve the right to change pricing with 30 days’ notice. Existing subscriptions will be honoured at the agreed rate until the end of the current term.

9. Disclaimer of Warranties

The Platform is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The Platform will be uninterrupted, error-free, or secure
• Any specific learning outcome, business result, or ROI will be achieved
• AI-generated content will be accurate, complete, or current
• Defects will be corrected within any specific timeframe

Training content is educational material, not professional advice. Any reliance on Platform content is at your own risk.

10. Limitation of Liability

To the maximum extent permitted by Irish and EU law:

• Quantum Touch Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business opportunity, or goodwill
• Our total aggregate liability for any claims arising from or related to the Platform shall not exceed the total fees paid by you or your organisation in the 12 months preceding the claim
• We are not liable for any loss or damage arising from User Content, including content uploaded by your organisation or its employees
• We are not liable for decisions made based on AI-generated training content or outputs

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under Irish law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Quantum Touch Limited, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in connection with:

• Your violation of these Terms
• Your User Content, including any claim that it infringes third-party rights
• Your use of the Platform in a manner not authorised by these Terms
• Any misuse or misrepresentation of AI-generated outputs or training content

12. Data Protection & Your Data Rights

We process personal data in accordance with our Privacy Policy and applicable data protection law, including the General Data Protection Regulation (EU) 2016/679 and the Irish Data Protection Act 2018.

Where we process data on behalf of a Client organisation, processing is governed by a Data Processing Agreement between us and the Client.

Your Data, Your Control: You have the right to download a complete copy of your personal data and to request permanent deletion of your account and data. These controls are available directly in your account settings. Full details of your GDPR rights are set out in our Privacy Policy.

13. Termination

Either party may terminate the service relationship in accordance with the applicable subscription terms. We may suspend or terminate your access immediately if you breach these Terms.

Upon termination: your right to access the Platform ceases immediately; we will retain your data in accordance with our Privacy Policy and applicable law; User Content may be deleted after the retention period unless a data export is requested within 30 days of termination.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Ireland. Any disputes arising from or related to these Terms or the Platform shall be subject to the exclusive jurisdiction of the courts of Ireland.

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Platform at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, you should discontinue use and contact us to close your account.

16. Contact

Quantum Touch Limited (trading as HiveXP.ai)
Office 2, 12A Lower Main Street, Lucan, Dublin, K78 X5P8, Ireland
Email: legal@hivexp.ai